Sri Amman Furniture & Electronics
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Cancellation & Return Policy

Clear guidelines on reversing orders and claiming defective returns.

Cancellation Terms

You understand and agree that the Transaction can be cancelled by You or Sri Amman Furniture & Electronics in the following scenarios:

  • We do not have the product selected by You, due to unavailability of stock.
  • You are situated outside the geographic location within which we cannot undertake to deliver the Product (i.e., outside TN/Puducherry).
  • The address mentioned by You for delivery is incorrect and/or there is a suddenly inaccessible change in your address.
  • We do not make any attempt in initiating the delivery of your product within 3 (three) days from the date on which You receive SMS/Email communication regarding confirmation of the Transaction.
  • Any other act/omission by You or Us, which renders delivery of the product impossible.

If you independently wish to cancel your order before it has been shipped, please reach out aggressively to our support personnel via Phone or Email at info@ammanfurniture.com.

Return & Replacement Policy

The following general returns policy is applicable to all items sold on ammanfurniture.com. For all concerns received within 10 days of purchase, our service team will fix an appointment and meet you in person to address the problem.

Critical Note: Please ensure that you do not accept packages where the seal is tampered. Acceptance of a tampered or heavily damaged external box will automatically disqualify return claims.

Valid Reasons for Return

  • The Product delivered is completely different from what was actually ordered.
  • When the package was opened by our installation engineers, the Product was physically damaged or mechanically defective.

Mandatory Return Requirements

To successfully process a return replacement, the following items must be strictly provided to the pickup agent:

  • Original Order Invoice (E-copy or physical).
  • Original packaging with labels, user manuals, and physical warranty cards unaltered.
  • The Serial Number/IMEI of the product being returned should perfectly match our dispatch system.
  • Any accessories/components, combo bundle products, or freebies you received alongside the purchase.

Refund Alternatives

If for some reason we are unable to replace a defective/damaged product due to inventory shortages, then we will automatically initiate a full refund of the money to your original payment source.

How to request a site visit or return?

Kindly address any grievance in relation to the Product directly to our administration team.

Email Support